In their own words
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The record
CMS Care Compare · Aug 2026| Overall | ★☆☆☆☆ 1 of 5 |
| Health inspection | ★☆☆☆☆ 1 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
Staffing · hours per resident per day
Medication & safety · share of long-stay residents
| Federal fines | $7,901 · 1 penalty |
| Abuse icon | ⚠ Present |
| Conflict flags in latest reconcile | 5 |
CT does not publish a state inspection feed Palmelle can verify. This record is built from federal data only.
What the pattern says
Palmelle pattern checks · v1Warehouse warning signs — read the findings below before touring.
- The falls number is the outlier: 4× the national rate. 6.7% of long-stay residents had a fall with major injury vs 1.6% nationally. Combined with the staffing picture, ask hard questions: one bad cluster, a reporting artifact, or a real problem.
- CMS has placed an abuse icon on this facility. A substantiated finding of abuse, neglect, or exploitation is on the federal record.
- $7,901 in federal fines. 1 penalty in the last 36 months — the citation detail is in the record above.
These checks are computed the same way for every facility. Good patterns and bad ones both print.
Nearby & comparable
Same records, same rulesQuestions families ask
What is the CMS rating for HAVENCARE AT LITCHFIELD WOODS?
HAVENCARE AT LITCHFIELD WOODS has an overall CMS Care Compare rating of 1 out of 5 stars.
Has HAVENCARE AT LITCHFIELD WOODS been cited for resident harm?
CMS has placed an abuse icon on HAVENCARE AT LITCHFIELD WOODS, indicating a substantiated finding of abuse, neglect, or exploitation.
What should I ask on a tour?
Ask about staff-to-resident ratios by shift, weekend coverage, and any measure flagged red in the record above — those are the places this facility's numbers leave open questions.