Skilled nursing · Rochester, NY

Waterview Heights Rehabilitation and Nursing Cente

135 Meridan St., Rochester, NY 14612

229 bedsFor profit - Partnership
0.6Clarity

▲ 0.6 since Jun

Score history
Oct 20260.6 flagged
Sep 20260.6 flagged
Aug 20260.6 flagged
Jul 20260.6▲ 0.6 flagged
Jun 20260.0 flagged

Rescored monthly from the federal and state record.

The Palmelle ReadUpdated 14 Aug 2026

Read this record before you tour: inspectors levied $960,884 in federal fines over the last 36 months, falls with major injury far outpace the national rate, and CMS has this building on its Special Focus list. Every number below prints the same way for every facility, good or bad — these are the ones to ask about.

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Written by Palmelle from federal and state records. Last updated 14 Aug 2026. Not paid for or edited by the facility.

In their own words

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The record

CMS Care Compare · Aug 2026

Staffing · hours per resident per day

Registered-nurse time with each resident, dailyhigher is better

This home
34 min
National
47 min

All nursing time with each resident, dailyhigher is better

This home
3 hr 30 min
National
3 hr 37 min

Nurses who quit each yearlower is better

This home
67%
National
53%

Medication & safety · share of long-stay residents

On antipsychotic medicationlower is better

This home
12.2%
National
14%

On sedatives / sleep medicationlower is better

This home
9.9%
National
15%

Falls causing major injurylower is bettersee why ↓

This home
4.8%
National
1.6%

Physically restrainedlower is better

This home
0%
National
1.1%
Penalties & citations · last 36 months
Federal fines$960,884 · 3 penalties
Abuse iconNot flagged
Conflict flags in latest reconcile1

NY does not publish a state inspection feed Palmelle can verify. This record is built from federal data only.

What the pattern says

Palmelle pattern checks · v1

Mixed — worth touring with these questions in hand.

  • The falls number is the outlier: 3× the national rate. 4.8% of long-stay residents had a fall with major injury vs 1.6% nationally. Combined with the staffing picture, ask hard questions: one bad cluster, a reporting artifact, or a real problem.
  • $960,884 in federal fines. 3 penalties in the last 36 months — the citation detail is in the record above.

These checks are computed the same way for every facility. Good patterns and bad ones both print.

Nearby & comparable

Same records, same rules

Questions families ask

Has Waterview Heights Rehabilitation and Nursing Cente been cited for resident harm?
Waterview Heights Rehabilitation and Nursing Cente has $960,884 in federal fines across 3 penalties in the last 36 months. Details appear in the record above.
What should I ask on a tour?
Ask about staff-to-resident ratios by shift, weekend coverage, and any measure flagged red in the record above — those are the places this facility's numbers leave open questions.

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