In their own words
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The record
CMS Care Compare · Aug 2026| Overall | ★★★★☆ 4 of 5 |
| Health inspection | ★★★★☆ 4 of 5 |
| Staffing | ★☆☆☆☆ 1 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
Staffing · hours per resident per day
Medication & safety · share of long-stay residents
| Federal fines | $0 · zero penalties |
| Abuse icon | Not flagged |
| Conflict flags in latest reconcile | 7 |
CA does not publish a state inspection feed Palmelle can verify. This record is built from federal data only.
What the pattern says
Palmelle pattern checks · v1Warehouse warning signs — read the findings below before touring.
- Staffing below the line. Residents get 4 hr 52 min of nursing time a day against a national norm of 3 hr 37 min — thin staffing is the first warehouse warning sign.
- A sedation pattern. Antipsychotic use (55%) and sleep-medication use (29%) are BOTH far above national norms — the pattern associated with medicating residents instead of staffing for them.
- Physical restraint use is far above the national rate. 10.4% vs 1.1% nationally — ask for the facility's restraint policy in writing.
- Clean accountability record. Hospital-district owned — a public hospital answers for this building, and there are no fines, flags, or abuse findings on the federal record.
These checks are computed the same way for every facility. Good patterns and bad ones both print.
Nearby & comparable
Same records, same rulesQuestions families ask
What is the CMS rating for SURPRISE VALLEY COMMUNITY HOSPITAL D/P SNF?
SURPRISE VALLEY COMMUNITY HOSPITAL D/P SNF has an overall CMS Care Compare rating of 4 out of 5 stars.
Has SURPRISE VALLEY COMMUNITY HOSPITAL D/P SNF been cited for resident harm?
SURPRISE VALLEY COMMUNITY HOSPITAL D/P SNF has no abuse icon and no federal fines on record in the last 36 months.
What should I ask on a tour?
Ask about staff-to-resident ratios by shift, weekend coverage, and any measure flagged red in the record above — those are the places this facility's numbers leave open questions.