Skilled nursing · Amarillo, TX

Windflower Health Center

5500 SW 9th Ave, Amarillo, TX 79106

120 bedsNon profit - Other
8.4Clarity

▲ 5.0 since Jun

Score history
Oct 20268.4▲ 4.5
Sep 20263.9 flagged
Aug 20263.9▲ 0.5 flagged
Jul 20263.4 flagged
Jun 20263.4 flagged

Rescored monthly from the federal and state record.

The Palmelle ReadUpdated 14 Aug 2026

The record on Windflower Health Center cuts both ways. On one side, inspectors rated the last health survey 4 out of 5 and levied no fines. On the other, falls with major injury far outpace the national rate. The sections below show exactly where each number comes from — read them before you tour.

palmelle

Written by Palmelle from federal and state records. Last updated 14 Aug 2026. Not paid for or edited by the facility.

In their own words

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The record

CMS Care Compare · Aug 2026
Federal ratings
Overall★★★★☆ 4 of 5
Health inspection★★★★☆ 4 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★☆ 4 of 5

Staffing · hours per resident per day

Registered-nurse time with each resident, dailyhigher is better

This home
34 min
National
47 min

All nursing time with each resident, dailyhigher is better

This home
3 hr 41 min
National
3 hr 37 min

Nurses who quit each yearlower is better

This home
53.9%
National
53%

Medication & safety · share of long-stay residents

On antipsychotic medicationlower is better

This home
10%
National
14%

On sedatives / sleep medicationlower is better

This home
15%
National
15%

Falls causing major injurylower is bettersee why ↓

This home
3.6%
National
1.6%

Physically restrainedlower is better

This home
0%
National
1.1%
Penalties & citations · last 36 months
Federal fines$0 · zero penalties
Abuse iconNot flagged
Conflict flags in latest reconcile1

TX does not publish a state inspection feed Palmelle can verify. This record is built from federal data only.

What the pattern says

Palmelle pattern checks · v1

Mixed — a strong record with one number that needs an answer.

  • The falls number is the outlier: 2× the national rate. 3.6% of long-stay residents had a fall with major injury vs 1.6% nationally. Combined with the staffing picture, ask hard questions: one bad cluster, a reporting artifact, or a real problem.
  • Clean accountability record. Non-profit operated — and there are no fines, flags, or abuse findings on the federal record.

These checks are computed the same way for every facility. Good patterns and bad ones both print.

Nearby & comparable

Same records, same rules

Questions families ask

What is the CMS rating for Windflower Health Center?
Windflower Health Center has an overall CMS Care Compare rating of 4 out of 5 stars.
Has Windflower Health Center been cited for resident harm?
Windflower Health Center has no abuse icon and no federal fines on record in the last 36 months.
What should I ask on a tour?
Ask about staff-to-resident ratios by shift, weekend coverage, and any measure flagged red in the record above — those are the places this facility's numbers leave open questions.

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